How to merge two duplicate accounts
It's possible that you end up with two accounts. This happens, for example, if you already have an account and someone adds you to a new document with another email of yours. In that case, you can merge two accounts, following these steps:
Log in with your primary account (i.e. the account you would like to keep)
Go to User Settings from the top right of the screen, then select Account Settings
Find the Merge Accounts tab
Enter your secondary account's email address (i.e. the account that will be emptied)
Follow the prompts in the email you will receive
Log in with your primary account (i.e. the account you would like to keep)
Go to User Settings from the top right of the screen, then select Account Settings
Find the Merge Accounts tab
Enter your secondary account's email address (i.e. the account that will be emptied)
Follow the prompts in the email you will receive
Updated on: 03/06/2023